Shop Policies

Shop Policies

 

Shipping

United States

We offer free USPS Ground Advantage shipping on all domestic orders.

Orders are typically processed within 1–3 business days. Tracking information will be provided once your order ships. Shipping times are estimates and are not guaranteed.

 

International

International shipping is available for a flat rate of $75 USD.

International buyers are responsible for complying with their country's import regulations.

 

For select orders, shipping insurance and signature confirmation may be required.

 

Authenticity

Every natural pearl offered by Pearl Collector is 100% natural (wild and untreated) unless otherwise stated.

Any laboratory reports or certifications will be clearly noted in the product description.

 

Returns

Because every natural pearl and estate jewelry piece is unique, all sales are final.

 

Please review your order and all photographs, videos, measurements, and descriptions carefully before completing your order. If you would like additional photographs, videos, or information, please contact us before purchasing. We're happy to help you make an informed decision.

 

Payment

We accept the payment methods available at checkout.

Orders are processed after payment has been successfully received.

 

Need Assistance?

We're happy to help.

 

The Pearl Collector

Santa Barbara, California

info@thepearlcollector.com